The company Inselblume Fehmarn (owner Beate Blum) mediates vacation apartments/holiday homes. Contractual partner for the tenant is always the respective owner/landlord.
The prices listed are valid for bookings until a new price list is issued. By making a booking, you are making a binding offer to the property owner to enter into a rental agreement. The agreement becomes binding for the property owner only once we have confirmed the booking in a booking confirmation. If the content of the confirmation differs from the content of the booking request, we are bound by this new offer for 7 days. The rental agreement is concluded on the basis of this new offer if you notify us of your acceptance within this period. No travel contract is concluded, as we are not a tour operator as defined by law, and for all offers in our price list—including special offers—the accommodation service constitutes the primary service. Any additional services are of secondary importance.
30% of the total rental price is due 2 weeks after receipt of the booking confirmation; the remaining balance is due 6 weeks before the start of the rental period. Amounts under €200 and payments for last-minute bookings are due immediately. The payment terms are listed on the booking confirmation. We ask that you adhere to these deadlines, as failure to do so may jeopardize your reservation. If payment is more than 7 days past due, the landlord has the right to terminate the agreement without prior notice. The tenant is responsible for the costs in accordance with Section 4), Section 5), and, if applicable, Section 6).
The tenant will only be granted access to the vacation home if 100% of the rental amount due as a result of the binding written reservation and the reservation confirmation has been received in our account prior to arrival, in accordance with the applicable payment terms. For last-minute bookings (up to 5 days before arrival), payment must be made no later than the day of arrival at our on-site office by credit card only . Only after payment of the full rental amount will the tenant be given the key and granted access to the vacation home. Any additional days booked on-site at short notice must always be paid for by credit card at our office before the start of the extension.
Utilities such as electricity and water, the final cleaning fee, and the service fee are included in the rent.
The town of Fehmarn charges a visitor’s tax per person per day. The amount, seasonal rates, and age limits are determined by the town of Fehmarn’s current visitor’s tax ordinance. The amount for your stay is listed in the booking confirmation. We are legally required to collect this visitor’s tax from each guest and remit it to Fehmarn Touristik.
Please refer to our price list during the booking process for the rent and additional charges. One linen package (bed linens and/or towels) is provided per person for the entire stay. Linen changes are not included; fresh or additional linens will be charged as an extra package at the price listed in the price list. Final cleaning and a service fee are included in the rental price (see Section 4). The visitor’s tax specified in Section 4 will be added to the final price. We will confirm your booking via email with a booking confirmation. The total rental price stated therein is considered firmly agreed upon. Changes to the actual length of stay do not reduce this amount. If discounts are applied, only the highest discount rate applies in each case. It is not possible to combine multiple discounts. All prices listed include the applicable statutory value-added tax.
You can withdraw from the rental contract at any time before the start of the booked period by submitting a written declaration to that effect. To avoid misunderstandings, this is only possible in writing or by e-mail, not by telephone. Our claim to the agreed remuneration remains, even if you do not take your vacation, regardless of the reasons for not taking it. Cancellations are only possible for the entire period.
Partial cancellations are not permitted! The exception is optional laundry packages: These may be canceled prior to arrival. Packages that are no longer desired upon arrival will be charged, as they will have already been scheduled and prepared for the renter by that time. In the event of a cancellation, we are entitled to a flat-rate reimbursement equal to a percentage of the rental amount, according to the following scale:
- Up to 42 days before the start of the trip: 0% of the trip cost
- from the 41st day before check-in, 50% of the cost of the accomodation
- from the 21st day before check-in, 100% of the cost of the accomodation
- in case of no-show, the entire rent is due.
The basis for the sliding scale is the total rent minus the one-time base amount for final cleaning.
If the property can be rented under the same terms in the event of a short-term vacancy, the tenant must pay a reasonable flat-rate fee for additional expenses equal to 15% of the prorated rent. A flat fee of €25.00 is charged for rescheduling (possible only within the same fiscal year). If the rental period remains the same or the rental price remains the same or is higher, no additional costs will be incurred. If the rental price is reduced, 15% of the difference will be charged as a processing fee in addition to the rescheduling fee. The flat-rate charges for lost rental income and additional expenses may be reduced through re-rental or savings on expenses. You have the option to provide evidence of lower damages.
In the event of a no-show, without prior written cancellation, we reserve the right to claim the full rental amount including all additional costs. In this case, the tenant is not entitled to a settlement of the cancellation fees according to the above-mentioned percentage scale.
We recommend taking out Cancellation insurance with your insurer.
The landlord reserves the right to withdraw from the rental contract free of charge if there is an objective reason for doing so. Factual reasons are in particular
a) uninhabitability of the rental object
b) legal prohibition, or inadmissibility of the rental of the rental property, by the city of Fehmarn or another authority
c) or similar reasons
The landlord will attempt to provide the tenant with a vacation home of as similar a standard as possible. If no other vacation home is available, the tenant will receive a full refund of all amounts paid up to that point. The landlord’s cancellation must be made in writing.
a) The occupancy can be made according to the maximum number of persons mentioned in the apartment descriptions and only with the persons announced by name on the booking.
b) Bringing pets of any kind is only allowed in some apartments, this is noted on our homepage at the respective apartment. Pets must be announced at the time of booking.
c) The tenants are obliged to treat the object and its contents with care and only to use it with the contractually agreed number of persons. Please check your rented object, inventory and other items directly on the day of arrival. Please report missing or damaged inventory or furnishings immediately by phone or in person at our office. We want to take care of you in the best possible way, for this we need your assistance. Damage and lost inventory and other rental items are to be reimbursed by the tenant. The tenant is also liable for his fellow travelers.
d) During the stay the tenant is responsible for the ongoing cleaning. At departure is to be observed: The object is to be handed over by the tenant neat and clean. This includes: vacuuming/sweeping the floor, cleaning the dishes, cutlery, cooking utensils, etc. emptying the refrigerator, disposing of garbage and recyclable materials (glass, plastic), etc. The list is not exhaustive.
The landlord is responsible for: cleaning windows, doors, furniture, and seating areas; wet cleaning; and general initial and final cleaning. This final cleaning is included in the rental price (see Section 4). If the property is not sufficiently clean at the time of handover, or if there is damage or missing inventory, the landlord is entitled to charge additional fees.
e) If the booked rental object is not available in time due to adverse circumstances, the tenant grants the landlord a grace period until 6 pm. If a remedy is not possible within this grace period, the landlord provides a replacement object at least in the same category. If this replacement is not satisfactory, the tenant is entitled to withdraw free of charge. If, despite all efforts, no replacement object can be provided, the landlord will refund the full rental amount. Further claims are excluded.
f) In the unlikely event that there are any complaints regarding the cleanliness of the apartment, the tenant must report this to our office by phone at 04371 / 864201 no later than 5:00 p.m. on the day of arrival. The tenant shall allow the landlord the opportunity to remedy the situation. Complaints received after this time cannot be considered!
g) The landlord will make every effort to provide the tenant with an unrestricted Internet connection (available only in certain properties) as well as properly functioning technical equipment (e.g., TV, sauna in some cases, etc.). Should the technical equipment and/or the Internet experience a temporary outage, this does not entitle the tenant to a reduction in rent.
h) Outside the statutory quiet periods (see item 9), the Tenant shall allow the Landlord to carry out gardening work such as mowing the lawn, watering the lawn, etc., as well as urgently required repair work within the apartment by arrangement. Any noise disturbance resulting from this shall not entitle the Tenant to a reduction in rent.
i) The tenant must lock up the vacation home on the day of departure. The key to the vacation home must be returned to the office or placed in the drop box provided there for key returns.
The tenant and his or her traveling companions must observe the legally mandated quiet hours (11:00 p.m. to 7:00 a.m. and 1:00 p.m. to 3:00 p.m.). In the event of serious violations, the landlord is entitled to terminate the lease immediately, even without prior warning. In such cases, the tenant is not entitled to a pro-rated refund of the rent.
Only the persons registered at the time of booking are allowed to use the accommodation.
A parking space is available at or on the property.
Charging electric cars at the holiday property is only permitted if a wallbox is available at the property. This is expressly prohibited at all other properties!
Every guest is obliged to treat the inventory and the apartment with care. He is also obliged to immediately compensate the landlord for any damage caused by him.
Check-in is available starting at 3:00 p.m. on the day of arrival; the property is guaranteed to be ready for occupancy starting at 4:00 p.m. On the day of departure, the property must be vacated by 10:00 a.m.
Personal data is stored electronically as necessary for administrative and customer service purposes.
For the purpose of preparing quotes, issuing booking confirmations upon contract conclusion, invoicing, and calculating the visitor’s tax. Data used solely for the preparation of quotes will be deleted after 90 days or upon request. Data collected during the invoicing process will be stored in accordance with legal requirements, such as those of the tax authorities; this also includes the transfer of such data. Beyond this, data will not be disclosed to third parties.
We reserve the right to correct errors as well as misprints and miscalculations.
Place of jurisdiction is Oldenburg in Holstein
Should individual points of this contract be legally invalid, they shall apply mutatis mutandis. The remaining provisions of the contract shall continue to apply in any case.
Our bank details:
Owner: Beate Blum
Bank: Sparkasse Holstein
IBAN: DE72 2135 2240 0189 7697 55
BIC: NOLADE21HOL